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Resolving Conflict………Face It Rather Than Avoiding It

Uma's picture

When adults punish children physically or psychologically, they think it will discipline them. However this does not teach them the true sense of things. Children also do not learn to obey rules as they should. This makes them lose self control and overwhelms the adults as they do not know how to deal with conflicts.

Conflict is part of daily life. In a family, where several people co-exist 24 hours a day, 365 days a year, this is even truer. Conflict is inevitable and it is useless spending energy to ignore it or denying it. Five reasons for a conflict to emerge are :

1. A conflict of interest.
2. Acting without thinking
3. Lack of communication among people
4. The emotional repercussions on a group’s member
5. Underlying aggressiveness

Three keys to resolving conflicts are :

1. Setting the framework of analysis
2. A real desire to solve the conflict
3. To realize that there is no single solution to conflict

Negotiation is one way out and aggressiveness is another way. But resolution is the most constructive way to solve a conflict. Solving a conflict implies meeting needs of all the people involved, strengthening relationships and targeting resources required for everybody’s growth.

The four conflict resolution tools are decision making, building communication skills, managing aggressive behaviour and forgiveness. Managing aggressiveness is a way to arrive at a point where we will be able to solve a conflict. Trying to enter the situation with aggressiveness can only make us lose the opportunity.


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